SHIPPING & DELIVERY POLICY

Chitranka Art Studio Shipping Policy

At Chitranka Art Studio, we are committed to delivering your cherished artworks to you safely and securely. To ensure a smooth shipping process and maintain transparency with our valued customers, we have established the following Shipping Policy:

1. Shipping Costs:

  • Shipping costs are not included in the price of our products.

  • Customers will be charged for shipping based on the weight of the product and in accordance with the current tariff/charges set by our chosen courier company.

2. Determining Shipping Costs:

  • Shipping costs are calculated based on the weight of the product and the destination address.

3. Courier Company:

  • We partner with reputable courier companies to ensure the safe and timely delivery of your artworks. The shipping charges are determined by the courier company and are subject to their pricing policies.

4. Shipping Options:

  • We offer multiple shipping options to cater to your preferences, including standard and expedited shipping. The availability of these options may vary depending on your location.

5. Shipping Confirmation:

  • Once your order is processed and shipped, you will receive a confirmation email containing the tracking information for your shipment.

  • This tracking information will allow you to monitor the status and location of your order as it makes its way to you.

6. Courier Receipt:

  • A courier receipt detailing the shipping charges and other relevant information will be available upon request.

7. Shipping Times:

  • Estimated delivery times may vary depending on the courier company and the shipping method chosen.

  • We strive to process and ship orders promptly, and we will do our best to ensure your artwork reaches you in a timely manner.

8. International Shipping:

  • We offer international shipping to customers outside our domestic region. Please note that international shipping costs may be higher and delivery times longer.

9. Shipping Address:

  • It is the responsibility of the customer to provide an accurate and complete shipping address during the checkout process. Chitranka Art Studio will not be responsible for any shipping delays or delivery issues resulting from incorrect or incomplete address information.

10. Shipping Inquiries:

  • If you have any questions or concerns about the shipping process, shipping costs, or the status of your order, please feel free to contact our customer support team. We are here to assist you.

We appreciate your understanding and cooperation regarding our Shipping Policy. At Chitranka Art Studio, your satisfaction is our top priority, and we are dedicated to delivering your beautiful artworks with care and efficiency.

If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team.

Thank you for choosing Chitranka Art Studio for your artistic needs.